Disaster Planning

When disaster strikes, will you be ready?

The following links will assist in planning for and responding to a crisis or disaster.

2-1-1 Texas/United Way Help Line
 provides free information and referrals to vital human services for individual and family needs and in times of disaster.  This service is available to persons residing in Bexar and surrounding eleven counties.  For information on local community resources, dial 2-1-1 (or 210-227-HELP); or click here to search for services online.

Dial 9-1-1 for emergency needs for immediate dispatch of police, fire, or medical help.

City of San Antonio 3-1-1 is an easy-to-remember number that connects citizens with representatives ready to help you with your City service requests — potholes, stray animals, downed street signs, trash collection or other City requests. Just dial 3-1-1 or 207-6000.

REady or not
When disasters hit, Texans need to be ready.  This website provides a simple step-by-step guide to building a plan, including family strategies, handy checklists, and special needs considerations for the disabled, the elderly and pets.


The American Red Cross provides a variety of services to our community including service to the Armed Forces, disaster services, health and safety services, volunteer and youth services and international services. (210) 224-5151

Salvation Army
The Salvation Army provides assistance with basic needs and shelter that begin during the disaster and continue through recovery from the disaster. (210) 352-2020


San Antonio Metropolitan Health District – Public Health Emergency Preparedness provides information designed to educate the public on emergency preparedness, and preparing for the unexpected such as assembling a supply kit and developing a family communications plan, for both natural or man-made emergencies.

City of San Antonio, Office of Emergency Management
 minimizes the impact of disasters and potential catastrophic incidents by establishing community readiness through planning, response, and coordination of information and assets.

FEMA (Federal Emergency Management Agency, U.S. Department of Homeland Security) is critical to recovery when a disaster is declared a Presidential Disaster and for a source of planning information.  (800) 621-3362